Increase customer satisfaction
Your learners reach you between lessons, in the evening and at the weekend.
AI Communication Colleague for Driving schools
For a driving school the AI phone assistant answers while the instructor is in the car: it takes sign-ups, books lesson slots and says what a licence costs. The confirmation goes out by text.
Challenges and solutions
The AI assistant is configured around your business and your industry. These are the calls it will handle the most.
What does it cost, when can we start, what do I need to bring.
Name, date of birth, licence class, how they heard of you, and the first appointment.
Can I move Thursday, is there anything on Saturday, I am running late.
In the instructor's calendar, with a text confirmation to the learner.
When is the theory evening, is my exam confirmed, what happens if I fail.
Prices, theory evenings, documents, the exam procedure, from what you gave it.
Dates and confirmations. Taken and passed to the office.
A complaint or a special case goes to the office as a note, with what the caller said written out.
What it brings you
It takes the sign-ups and the lesson changes from your school. It makes your employees focus on what really matters. It helps you to offer service even outside your lesson hours. It often makes processes faster and more efficient. It brings your company into the world of AI, where it brings real value for you, your business partners, your teams, and your learners.
Your learners reach you between lessons, in the evening and at the weekend.
Your instructors stay with the learner in the car while the AI assistant answers the phone.
The AI assistant signs a learner up for a first lesson on the call they make.
It books and moves lessons in your calendar, and answers questions about exam dates.
Questions
Yes. Every instructor has a calendar the assistant reads and writes, so a lesson it books is a slot that is taken. It works to the rules you set: lesson length, breaks between lessons, and which instructor takes which class. It texts the learner the confirmed slot before the call ends.
What your office would ask: name, date of birth, contact details, which licence class, whether they have a learner permit already, and how they found you. It reads back the details, books the first appointment or a consultation, and sends the list of documents to bring.
Yes, from the documents you give it inside of the knowledge base: price lists per class, package prices and the theory evening timetable. If a question is not covered, it takes a call-back note rather than inventing an answer.
Yes. A lesson can be moved or cancelled at any hour, within the cancellation rules you set. The change is written to the instructor's calendar and confirmed to the learner, and the instructor sees it before the day starts.
The AI assistant can say it is an AI at the start of every call. The school writes that line in its own agent prompt. Callers can ask for a person at any point. Parents and learners use it because a slot is booked in one call instead of three.
Your AI Communication Colleague, ready for your sign-ups.
Get in touch with our Customer Engagement team, or sign up and get started.
Enter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoCreate the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
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