Increase customer satisfaction
Your patients get through instead of calling back at opening time.
AI Communication Colleague for Dentists & private practices
An AI Assistant for your practice.
In a practice the AI phone assistant answers the line that rings through treatment: it books, moves and cancels appointments, and answers questions about opening hours and what to bring. Anything medical, like prescriptions, becomes a call-back note or a warm transfer.
Challenges and solutions
Why people call you, and how your AI assistant supports your team.
The AI assistant is configured around your business and your industry. These are the calls it will handle the most.
Your patient calls for an appointment
A check-up, a follow-up, something that hurts. They want a date, and they want it now.
Books the appointment
In the practice calendar, within the rules you set per appointment type, with a confirmation by text.
Your patient calls for a change to an appointment
Later, earlier, cancel. They want the new time confirmed before they hang up.
Moves or cancels one
And offers the freed slot to the next person on the waiting list, within the rules you set.
Your patient calls for a practical answer
Opening hours, which documents to bring, whether to come fasting, where to park.
Answers the administrative questions
Hours, documents, parking, how to reach the practice, from what you gave it.
Your patient calls for urgent help
Needs a clear instruction: the emergency number, the on-call service, or the front desk now.
Passes the urgent call on
It gives the emergency number or the on-call service, clearly, and leaves a note for the practice.
What it brings you
How your business benefits from your AI assistant.
It takes the appointment calls and the practical questions from your front desk. It makes your employees focus on what really matters. It helps you to offer service even outside your opening hours. It often makes processes faster and more efficient. It brings your company into the world of AI, where it brings real value for you, your business partners, your teams, and your patients.
Improve employee morale
Your desk looks after the patient in front of it while the AI assistant answers the phone.
Boost commercial performance
The AI assistant books the appointment on the call that asks for it.
Streamline your operations
It books and moves appointments, and passes an urgent case to the practice at once.
Questions
What people ask about the assistant in dentists & private practices.
Can it book into our practice software?
It reads and writes the calendar the practice uses, so an appointment it books is a slot that is taken. Practice management systems are connected on request; where there is no connector yet, the booking arrives at the front desk as a note and an e-mail within seconds of the call.
What about patient data and confidentiality?
Calls are processed on EU servers, the practice decides what is recorded and for how long, and the assistant only collects what an appointment needs: name, date of birth, the appointment type, a phone number. A data processing agreement is part of the contract, and the practice can delete a call record at any time.
Can it fill a cancelled slot from the waiting list?
Yes, if you use one. When a patient cancels, the assistant can offer the freed slot to the next person on the waiting list by text or by call, within the rules you set, and confirm the new booking to both sides.
How do patients know they are speaking to an AI?
The AI assistant can say it is an AI at the start of every call. The practice writes that line in its own agent prompt. Callers can ask for a person at any point. Patients use it because the line is answered on the first ring and the appointment is confirmed before they hang up.
Your AI Communication Colleague, ready for your reception.
Get in touch with our Customer Engagement team, or sign up and get started.
Your next steps
Let the AI phone assistant call you
Enter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Book a demo
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoGet started, on the platform
Create the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
Get started