Increase customer satisfaction
Your callers get an answer, even when the counter is busy and every lift is full.
AI Communication Colleague for Car dealers & workshops
An AI Assistant for your car dealership.
In a car dealer and workshop the AI phone assistant answers while everyone is under a car or in the showroom: it books service and tyre appointments, and says what a job costs and how long it takes. A transfer about a breakdown or an emergency goes straight to the right person.
Challenges and solutions
Why people call you, and how your AI assistant supports your team.
The AI assistant is configured around your business and your industry. These are the calls it will handle the most.
Customer calls for an appointment
Tyre changes, oil changes, repairs.
Books the service slot
It books the slot in your workshop calendar with the job type and the registration, and texts the customer a confirmation.
Customer calls for status on a repair
Is the car ready, what did it cost, and can they collect it today.
Answers the status question
It answers questions about pick-up times and payment. If a caller asks about their own car, it takes a note for your desk.
Customer calls for help with a breakdown
The car will not start, and they need to know who is coming and when.
Triages the breakdown
It asks where they are, which car it is and what happened, then transfers the call to your phone.
Customer calls for a test drive
They saw a model on the site and want to drive it this week.
Hands over the sales call
It passes the call to the salesperson with the model and the wish, or takes a call-back note if nobody is free.
What it brings you
How your business benefits from your AI assistant.
It takes the booking calls and the status questions from your service desk. It makes your employees focus on what really matters. It helps you to offer service even outside your opening hours. It often makes processes faster and more efficient. It brings your company into the world of AI, where it brings real value for you, your business partners, your teams, and your customers.
Improve employee morale
Your service advisers deal with the customer at the counter while the AI assistant answers the phone.
Boost commercial performance
The AI assistant books the test drive or the service job while the caller is on the line.
Streamline your operations
Service jobs land in your workshop calendar. A breakdown goes straight to the right colleague.
Questions
What people ask about the assistant in car dealers & workshops.
Can it book directly into the workshop calendar?
Yes. It reads the free slots from the calendar or the dealer management system you already run. It books the job under the customer's name and registration and texts the confirmation before the call ends. Where a system has no connector yet, the booking arrives as a note and an e-mail within seconds.
What does it do with a breakdown call?
It takes the location, the car and what happened, then hands the call to a person with those details already written down. If nobody can pick up, it tells the caller what will happen next and sends the note to the phone you named, so whoever rings back already has the location, the car and what happened.
Does it know our prices and opening hours?
Yes, from the documents you give it inside of the knowledge base: opening hours, the standard prices you publish, what a tyre change or an inspection roughly takes, where to park and whether you have a courtesy car. It does not invent a price it was not given; for a quote it takes the details and promises a call-back.
Will it work with our dealer management system?
The calendar and the phone system are connected first, because that is where the bookings live. Dealer management systems are connected on request; a live licence-plate lookup that finds the car and the nearest branch is running in one dealership group today.
How do callers know it is an AI?
The AI assistant can say it is an AI at the start of every call. The workshop writes that line in its own agent prompt. A caller can ask for a person at any point. Callers stay on the line because the call sounds like a conversation and ends with a booked slot.
Your AI Communication Colleague, ready for your service desk.
Get in touch with our Customer Engagement team, or sign up and get started.
Your next steps
Let the AI phone assistant call you
Enter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Book a demo
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoGet started, on the platform
Create the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
Get started