Increase customer satisfaction
Your buyers get the details of the listing on the call, including in the evening.
AI Communication Colleague for Estate agents
An AI Assistant for your estate agency.
For an estate agent the AI phone assistant answers the calls that come in during viewings: it books and confirms the new viewing, and takes the valuation request with the address. A buyer, a notary or a bank is put straight through.
Challenges and solutions
Why people call you, and how your AI assistant supports your team.
The AI assistant is configured around your business and your industry. These are the calls it will handle the most.
Buyer calls for a viewing
They saw the listing this morning and want a date. The first agent to answer gets the appointment.
Books and confirms viewings
Into your calendar, within the rules you set per listing, with a confirmation by text or e-mail.
Owner calls for a valuation
A house to sell, a question about the price, a wish to talk this week.
Takes the valuation request
The address, the type of property, the reason for selling, and when you may call back.
Applicant calls for details of a listing
Availability, size, service charge, deposit, whether pets are allowed, when the next viewing is.
Answers the listing questions
From the exposé you gave it: size, year, charges, energy label, what is included.
Notary or bank calls about a document
A completion date, a document that has to be signed, a question only the agent on the file can answer.
Hands the caller over
A notary, a bank, a solicitor: put straight through to you or your colleague, who hears a short summary before the line opens.
What it brings you
How your business benefits from your AI assistant.
It takes the viewing requests and the questions about a listing from your office. It makes your employees focus on what really matters. It helps you to offer service even outside your office hours. It often makes processes faster and more efficient. It brings your company into the world of AI, where it brings real value for you, your business partners, your teams, and your buyers and sellers.
Improve employee morale
Your agents stay with the buyer at the viewing. The AI assistant takes the next call.
Boost commercial performance
The AI assistant books the viewing or takes the valuation request while the caller is still interested.
Streamline your operations
It books and confirms viewings, and puts a notary or a bank through with the file open.
Questions
What people ask about the assistant in estate agents.
What happens when a portal listing brings in twenty calls at once?
As many at the same time as your package carries in parallel: three calls on S, five on M, ten on L, and more on a custom plan. Each of those is answered on the first ring. The AI assistant asks what the caller is calling about, books the viewing slots you opened for that listing, and writes down the rest. A portal spike costs an agent the appointment because the line is engaged while the previous call runs, and the number of parallel calls is what you set against that.
Does it negotiate or advise on price?
No. It gives the asking price and the facts from your exposé, books the viewing and takes any offer as a message for you, in the caller's own words. It does not negotiate, does not comment on what a property is worth and does not advise on financing. Anything beyond the listed facts becomes a call-back or a warm transfer.
Can it tell the seller from the buyer?
It asks, the way your office does: are you calling about buying, about selling, or about a property you already rent from us. Sellers go to the valuation route with the address, buyers to the viewing route for that listing, tenants to property management. Each route ends in your calendar or your CRM, not in a shared voicemail.
How do callers know it is an AI?
The AI assistant can say it is an AI at the start of every call. The agency writes that line in its own agent prompt. A caller can ask for a person at any point. Callers use it because the viewing is booked in one call instead of after three attempts.
Your AI Communication Colleague, ready for your viewing requests.
Get in touch with our Customer Engagement team, or sign up and get started.
Your next steps
Let the AI phone assistant call you
Enter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Book a demo
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoGet started, on the platform
Create the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
Get started