Meet your AI Communication Colleague

An AI phone assistant is software that answers a business telephone, understands what the caller wants in ordinary speech and completes the task: booking an appointment, answering a question, taking a call-back note or passing the call to a person. It works on the number a business already uses, and it says at the start of the call that it is an AI.

The assistant picks up on the first ring and asks what the caller needs. It understands the answer as speech rather than as a menu choice, then does the thing: it reads the calendar and books a slot, answers from the knowledge the business gave it, writes a call-back note, or transfers the call to a colleague with a summary of the conversation attached. The business gets the summary in writing.

Miyon AI is €0,39 per production minute with no term, or a monthly package on a twelve-month term: S at €139 for 500 minutes, M at €299 for 1.000 minutes, L at €899 for 2.500 minutes. An extra phone number is €9 a month on every plan. Testing in the browser is free, with no card.

An AI phone assistant earns its keep in businesses where the telephone rings while the work is happening and nobody can stop to answer: practices and clinics, workshops and dealerships, law firms and accountants, property managers, estate agents, hotels, brokers and agencies. What they share is that the caller who reaches nobody rings the next number on the list.

About a week for most businesses, from the first conversation to the first real call. You can hear it answer as your business within about five minutes of creating an account, in the browser and without a card; the week is what it takes to put it on your own number with your calendar and your answers behind it.

Yes. The assistant answers on the number your business already publishes. You decide when it picks up: always, only when nobody answers, only when the line is busy, only outside opening hours, or any combination of those, and the rule can differ per number if you have more than one.

Miyon AI connects to the calendar, the telephony and the CRM a business already runs, so nothing has to be replaced to get started. Where a connector exists the assistant reads and writes directly; where one does not yet, the booking or the note arrives by e-mail and in the summary within seconds, so the work still exists and somebody enters it once. Further systems are connected on request.

The assistant only says what the business has given it, and where it has not been given an answer it says so and takes a call-back note rather than inventing one. Every call is recorded as a transcript and a summary, so a wrong answer is visible the same day, and correcting it is editing the answer, which applies from the next call. Nothing is quoted, promised or closed on a call unless the business configured that.

The caller is told at the start of the call, in the line you set in your agent prompt. The assistant never claims to be a person, and a caller who asks for one is put through.

On servers in the European Union. A data processing agreement is available, retention is set per account by the business, and a recording is only kept when the business switches recording on. A single call or the whole history can be deleted from the dashboard at any time.

The caller's language, detected from the first sentence and answered in the same language. German, English and Dutch are set up as standard, with the greeting, the vocabulary and the written confirmation configured for them. A caller who speaks Spanish, Italian, French or another language is answered in it as well, without that language being set up first.

The assistant hands the call to a person and brings the conversation with it. Your colleague sees who is calling and what it is about before saying hello, so the caller does not repeat their story. Where nobody is free, the assistant takes a structured call-back note with the number, the reason and anything that was promised, and sends it to whoever is on duty.

Miyon AI is not software you are left alone with. We build the assistant for your business rather than handing you a builder: the intake, the answers, the calendar and the workflows are set up by us, up to and including the connections to your own systems, and you go live on a handover call. After that, Agent Care keeps it running, with call-health analysis, a briefing on what to change and active maintenance of the connections. The telephony under it is carrier-grade, which means monitored availability, real-time latency detection and an agreed service level. And the assistant only says what you gave it, so the answers stay yours.

Both words describe the same thing from two sides. Technically Miyon AI is an AI phone assistant: software that answers your business telephone, understands the caller and completes the task. We call it a colleague because that is how it behaves once it is running. You tell it how you answer the phone, you correct it, and it gets better week by week.