Asks what they want
In their words first, then the two or three specifics that decide who should ring them back.
AI Communication Colleague · Qualifying an enquiry
It can ask the questions that decide it and write the answers down. What they want, for what, when, where and at what rough size. It does not score the caller or turn anyone away; it makes the difference between a name on a list and an enquiry your sales people can act on without a discovery call first.
When this comes up
The assistant is configured around the calls that actually come in. These are the moments this one shows up in a working week.
Which is what happens with the ones that are in a hurry, and they are often the good ones.
Five questions that could have been answered before they picked up.
After a campaign, a fair, or a mention somewhere.
And the caller is deciding tonight, not next week.
What it does
In their words first, then the two or three specifics that decide who should ring them back.
Timing and location, because both change who this belongs to and how urgent it is.
As an enquiry with the answers attached, not as a call note that somebody has to read and retype.
A slot with the right person if you want that, otherwise a note with everything already asked.
No. It asks, books and hands over. Nothing is quoted, promised or closed on the call, because a quote that came from a machine is a quote you have to honour or retract, and neither is a good start.
The ones you name, in the order you name them, and it stops when it has what your sales people need. There is no fixed script; a business selling one service asks less than one selling twelve.
In your CRM where one is connected, against a new or an existing record, with the answers on the fields you chose. Where there is no connector yet, it arrives as a structured e-mail that a person enters once.
No. It takes every call and writes down what it heard. Who is worth a sales call is a decision your business makes on the record afterwards, not one the assistant makes on the phone.
Last checked 2026-09-23 · How a call runs, in general
A dispute, a contract, a tax return. They want to know if you can help and when they can come in.
Read the industry pageTyre changes, oil changes, repairs.
Read the industry pageThe heating is out, the tap drips, the door will not lock. They want it logged and someone to come.
Read the industry pageA quote, a decision, a complaint, something with a number attached.
Read the pageThey rang because the website form asked eleven questions and they wanted to be done in a minute.
Read the pageSomebody is standing in front of them, and the phone is going.
Read the pageEvery kind of call the assistant is configured for, one page each.
Open the indexEnter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoCreate the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
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