On the phone
An AI phone assistant is software that answers a business telephone, understands what the caller wants in ordinary speech and completes the task: booking an appointment, answering a question, taking a message or transferring the call to a person. It works on the company's existing number and can answer every call at once, at any hour.
Also called: AI telephone assistant · AI receptionist · KI-Telefonassistent · AI telefoonassistent
A voicemail records the caller and leaves the work for the business. An AI phone assistant has the conversation instead: it asks the follow-up question, puts the appointment in the calendar and passes on the summary. The caller gets an answer during the call rather than a promise of one later.
Pricing in this category is usually per minute of conversation or per call handled, billed monthly, rather than per seat. Miyon AI prices per minute. The packages and the rates are being finalised, so this page states the model and not the final numbers.
Last checked 2026-09-23
One name for two different things: a person in a call centre, or software.
Read the definitionSoftware that holds a spoken conversation and then acts on it.
Read the definitionThe keypad menu. It routes calls; it does not understand them.
Read the definitionAn outside team that takes the message. The work still comes back to you.
Read the definitionFree to start, on your own number, live in about a week.
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