Answers from your material
What you have given it, in your wording, not a general answer about businesses like yours.
AI Communication Colleague · Answering the usual questions
Yes, from what you tell it, and only from that. Opening hours, where to park, what something costs, what to bring, whether you take a certain insurer or brand. It answers in a sentence, and when the question is outside what it has been given, it says so and takes a note instead of inventing an answer.
When this comes up
The assistant is configured around the calls that actually come in. These are the moments this one shows up in a working week.
Hours, address, parking, price, and whether you can do it this week.
Which is normal, and not a reason to make them look it up.
Yours, not the industry's: your prices, your rules, your exceptions.
A holiday, a new address, a price list, and the phone does not know yet.
What it does
What you have given it, in your wording, not a general answer about businesses like yours.
A phone answer, not a paragraph read aloud, and then it asks whether that was what they needed.
And takes the question as a note, so the gap is visible to you instead of hidden behind a guess.
Edit the answer in one place and the next caller hears the new one.
From what you give it: your pages, your price list, your rules, in your words. It answers from that and from nothing else, which is why the answer sounds like your business rather than like a search result.
It says it does not have that and takes the question for a person. Those questions arrive on a list, which is the cheapest way to find out what your callers want to know that you have never written down.
While the phone is still ringing. Answers are edited in the dashboard and apply to the next call, which matters for the things that change at short notice: a closure, a price, a supplier.
It can give the answer that belongs to what the caller asked about, per service, per location or per language. It does not make a judgement about who the caller is.
Last checked 2026-09-23 · How a call runs, in general
A check-up, a follow-up, something that hurts. They want a date, and they want it now.
Read the industry pageAvailability for a date, the price, whether a dog is welcome and then the booking.
Read the industry pageTyre changes, oil changes, repairs.
Read the industry pageSomebody is standing in front of them, and the phone is going.
Read the pageAnything with a between-stage, which is when people ring to check.
Read the pageWhere the language of the caller is not a safe assumption.
Read the pageEvery kind of call the assistant is configured for, one page each.
Open the indexEnter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoCreate the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
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