Hears the language
From how the caller opens, and continues in it, without a press-one-for menu.
AI Communication Colleague · Calls in more than one language
It answers in the languages you switch on, and it recognises which one the caller is using from the first sentence rather than asking them to choose. The booking, the note and the summary arrive in your language, so a call your team could not have taken still ends up as something they can read and act on.
When this comes up
The assistant is configured around the calls that actually come in. These are the moments this one shows up in a working week.
Where the language of the caller is not a safe assumption.
Who rang because they could not work out the website either.
The call that would otherwise wait for the one colleague who speaks it.
The language cover changes with the rota, and the phone does not.
What it does
From how the caller opens, and continues in it, without a press-one-for menu.
Books, answers and takes the note, not just a greeting in another language.
The summary and the booking arrive in the language your team works in.
So the person ringing back knows what they are ringing into.
The ones you switch on for your business. German, English and Dutch are what this site is run in; which languages an assistant offers is a setting, and adding one does not change the rest of the set-up.
No, and that is the point. A menu that asks for a language is the same obstacle as a menu that asks for a department. It listens and continues in what it heard.
It follows. People do this constantly in border regions, usually without noticing, and a call that breaks when they do is worse than no cover at all.
It is written in your language from what happened on the call, not run through a translation of the transcript, which is why it reads like a note from a colleague rather than a machine translation.
Last checked 2026-09-23 · How a call runs, in general
Availability for a date, the price, whether a dog is welcome and then the booking.
Read the industry pageA check-up, a follow-up, something that hurts. They want a date, and they want it now.
Read the industry pageA dispute, a contract, a tax return. They want to know if you can help and when they can come in.
Read the industry pageSomebody is standing in front of them, and the phone is going.
Read the pageHours, address, parking, price, and whether you can do it this week.
Read the pageThey rang because the website form asked eleven questions and they wanted to be done in a minute.
Read the pageEvery kind of call the assistant is configured for, one page each.
Open the indexEnter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoCreate the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
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