Takes over for the dates
For the period you set, and gives the phone back on its own afterwards.
AI Communication Colleague · Holiday and sickness cover
The assistant does, in your name, with the hours and the wording you set for that period. It says when you are back, books what can be booked, answers what it has been given, and sends the rest to whoever is covering. It is switched on and off for the dates you choose.
When this comes up
The assistant is configured around the calls that actually come in. These are the moments this one shows up in a working week.
When the desk is empty and the phone is not.
The cover you did not have time to arrange.
Open on paper, one person in the building.
A funeral, a training day, a full-team meeting.
What it does
For the period you set, and gives the phone back on its own afterwards.
The actual date, so nobody is told 'shortly' for a fortnight.
Bookings, answers and notes carry on rather than pausing for two weeks.
The person actually reachable that week, not the one whose name is on the voicemail.
No. It is the same assistant your business already runs, with a period switched on. Holiday hours, a holiday greeting and a different cover number are settings, not a new build.
The date you gave it. If the dates change while you are away, they can be changed from a phone, and the next caller hears the new one.
The summaries go to whichever mailbox you name for that period, so the person covering sees the week without needing anyone's inbox.
The period ends, the phone goes back to the normal rule, and the fortnight is a list of written calls rather than a full mailbox. Where a call-back was promised, that promise is in the list with what it was about.
Last checked 2026-09-23 · How a call runs, in general
A check-up, a follow-up, something that hurts. They want a date, and they want it now.
Read the industry pageA dispute, a contract, a tax return. They want to know if you can help and when they can come in.
Read the industry pageThe heating is out, the tap drips, the door will not lock. They want it logged and someone to come.
Read the industry pageThe hours when someone finally has time to arrange the thing they have been putting off.
Read the pageA quote, a complaint, a supplier question, a callback from the bank.
Read the pageThree lines, two people, and the fourth caller of the morning.
Read the pageEvery kind of call the assistant is configured for, one page each.
Open the indexEnter your number. Hear what your callers hear, within two minutes. It is read back to you before anything is called, and it handles a call the way it would for your customers.
Thirty minutes with a customer success colleague: the dashboard, one of your real call types, and what lands on your desk afterwards.
Book a demoCreate the account, tell the assistant what your business does, and hear it answer in the browser. No card. About five minutes.
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